Case Studies
July 2025

Revlon Australia: Bringing legacy to life with local insight

Revlon is a brand that hardly needs an introduction. Known for its bullet lipsticks and cult-favourite ColorStay foundation, it’s long been a staple of beauty aisles and vanities around the world. But in Australia, the brand is undergoing a quiet transformation, one driven by local insight, fast iteration, and a renewed focus on listening to what customers want now.

In a market that’s increasingly crowded with fast-moving, hyper-targeted competitors, Revlon is finding its edge by combining global brand power with nimble local execution. A newly created role focused on local development signals just how seriously the business is taking innovation in-market. It’s a shift from purely global directives to a more hybrid model—where global strategy meets homegrown ingenuity.

Arabella Antico, Brand Manager, and Tiffany Bowers, Innovation Product Managers’ approach to innovation now flows through two channels. On one hand, there’s the global machine driving forward new franchise pillars like Glimmer, aimed at engaging younger consumers. On the other, the Australian team is leading the charge on localised launches, trend-forward glow products and tweaks that respond directly to gaps in the category. In many ways, it’s an acknowledgement that the Australian beauty market plays by its own rules.

This renewed local focus also shows up in how Revlon connects with customers. One of the most compelling examples is International Lipstick Day, an initiative that goes far beyond product. In July, the brand donates $2 from every Super Lustrous lipstick sold to Look Good, Feel Better, a charity that supports women with cancer in rediscovering their confidence through makeup.

“Campaigns like that encompass both product and mission values, it’s my favourite thing to talk about.”
Arabella Antico
Brand Manager, and Tiffany Bowers, Innovation Product Managers

That connection to real people is now embedded into how the team works. With the addition of Ideally to their toolkit, the way they test and validate ideas has changed things. Previously, consumer testing was a lengthy, resource-heavy process. Now, insights are faster, more accessible, and more digestible. From concept validation to naming preferences, price sensitivity to packaging, feedback is easier to gather, and more impactful in how decisions get made.

Still, that speed comes with a learning curve. The volume of positive feedback has been great for internal alignment, but sometimes lacks the critical detail needed to refine or differentiate between concepts. The team has found value in going deeper, looking beyond the “yes” to understand why something works, and what might be holding it back once it hits shelves.

There’s also an ongoing balancing act between global and local dynamics. While global sets many of the big-picture priorities, the team on the ground is often best placed to interpret and respond to category shifts. Competitors are moving faster, trends are breaking differently, and consumers are more informed and opinionated than ever.

“They now want to know what a product does? Don’t just tell me it has hyaluronic acid. Why is there hyaluronic acid in it?”

Revlon’s goal isn’t just to keep up. It’s to reclaim its role as a first-to-market innovator. There’s a desire to future-proof. To test earlier. To plan further ahead. 2026 innovation may still be taking shape, but the vision is clear.

For now, Revlon’s team in Australia is embracing the messiness of modern innovation, testing, learning, tweaking, and sometimes failing forward. What’s emerging is a version of the brand that feels true to its roots but attuned to now. A legacy name that’s evolving not just through new products, but through the way it works, listens, and adapts.

In the end, it’s not about being everything to everyone. It’s about making smart, intentional choices that resonate locally while respecting the global brand. If lipstick can be both a symbol of confidence and a way to give back, then surely innovation can be both agile and iconic. Revlon’s latest chapter proves that, in beauty and in business, timeless doesn’t mean standing still.